Refund Policy

Last updated: 2 September 2026

1. Refund eligibility

A purchaser may request a full refund within 30 calendar days of the original purchase date. The request must relate to an eligible SpythaR programme purchased directly from SpythaR and must contain enough information for the payment to be located and verified.

Unless required by law or agreed otherwise in writing, requests made after the 30-day period are not eligible for a refund.

2. How to request a refund

Send a written request to sagardholay@gmail.com with the subject line “Refund Request”. Include:

• the purchaser's full name and email address;
• the student's name, where applicable;
• the programme or course name;
• the order, invoice or transaction reference;
• the purchase date and amount paid; and
• a brief reason for the request.

SpythaR may ask for additional information reasonably needed to confirm the purchaser's identity and payment. Please do not email card numbers, passwords or other sensitive payment credentials.

3. Review and processing

SpythaR will review the request and notify the purchaser whether it has been approved or declined. An approved refund will be initiated to the original payment method, where possible, within 10 business days. Banks and payment providers may require additional time to credit the amount to the purchaser's account.

4. Non-refundable amounts

Partial refunds are not ordinarily available. Unless required by law, separate products, printed materials, shipping or delivery charges, taxes already remitted, third-party charges and other expenditure may be excluded from the refundable amount.

Purchases made through a school, marketplace or another third party may be governed by that organisation's refund process. The purchaser should contact the organisation that collected the payment.

5. Access after a refund

Once a refund is approved, access to the refunded programme and its learning materials may be withdrawn. Associated certificates, credits, benefits or enrolment records may also be cancelled where appropriate.

6. Subscriptions and cancellations

Cancelling a subscription stops future renewals but does not ordinarily create a prorated refund for the current billing period. Access may continue until that period ends, subject to the applicable programme terms and consumer law.

7. Duplicate or incorrect charges

If a payment appears to have been duplicated or charged incorrectly, contact SpythaR promptly with the transaction details. Verified billing errors will be corrected through the appropriate payment method.

8. Contact

Questions about this policy or an existing request can be sent to sagardholay@gmail.com or discussed by calling +91 86177 45955.

This Refund Policy should be read together with the Terms and Conditions and Privacy Policy.