Scope
This policy applies when a person visits or uses SpythaR websites, mobile applications, APIs or related services, and when an organisation considers business or enterprise offerings.
1. Information collected
SpythaR may receive information provided directly by users, information about content use, information from connected third-party services and technical information collected during interaction with the services.
Connected services
If an account is linked to another platform, SpythaR may receive information permitted by the user's privacy choices and the third-party platform. Use of third-party services is also governed by those providers' terms and privacy policies.
Promotions and surveys
Participation may involve providing a name, email, postal address, age-related information or phone number. This data may be used to administer the activity, contact participants and distribute prizes under the applicable rules.
Communications and support
When a person requests support or reports an issue, SpythaR may store contact details, messages, account identifiers and relevant transaction information to investigate and respond.
Automatically collected information
- System data: IP address, device and operating system, browser, language, identifiers and platform information.
- Usage data: content accessed, time spent, pages, features, searches, clicks, timestamps and referring source.
- Approximate location: general location inferred from IP address.
This information may be collected through logs, cookies and similar technologies and associated with an account where applicable.
2. Security
SpythaR intends to use safeguards appropriate to the nature and sensitivity of stored information. No internet-connected service can guarantee absolute protection, so users must keep passwords confidential and promptly report suspected compromise.
3. User rights and choices
Depending on applicable law, users may have choices concerning promotional email, cookies and third-party collection. Account information may be updated through profile settings, and account closure or data-related requests may be submitted to the support team.
Access, correction and deletion
Users may request access to, correction of or deletion of personal data. Identity verification may be required, and some data may be retained where legally justified for transactions, record keeping, dispute resolution or agreement enforcement. The client draft proposes a response period of up to 30 days.
Children's information
Parents or guardians who believe information has been collected from a minor inappropriately are encouraged to contact SpythaR so the matter can be investigated and the data removed where required.
After account closure
Information already copied, shared or posted through third-party services may remain visible. SpythaR may retain certain information for legitimate and lawful purposes after account termination.
Contact
The approved email and postal address for privacy requests were not included in the supplied materials and must be added before this policy is published.